MISSION

To have our Actions speak louder than our words. To always remember that the most vital person in the Action organization is you, the customer. To always remember that the real bottom line is a satisfied customer.

About Our Company

Based upon decades of experience within the vertical transportation industry, Action Elevator was founded upon the belief that the elevator service industry is falling terribly short in meeting the needs of their customers. It is a feeling that is palpable in our daily discussions with new clients. Whether it is a property manager, building owner, or facility manager there exists a recurring theme of frustration with not only the condition of their equipment but also the difficulty with which they have in obtaining the elevator services that they so desperately need. Between reliable PM performance, quality repair needs and third party safety inspection reports, elevator managers and owners were searching for a “no non-sense” alternative to the industry status quo.

After an extensive career which included positions as a field mechanic, a successful private company owner, a service manager for a major elevator service provider, a QEI inspector and a consultant, John Marshall founded Action Elevator on the principles of dedicated customer service, an honest devotion to sound maintenance performance, and the belief that profit is not the bottom line. The real bottom line is quality and customer satisfaction.

Serving the Baltimore-Washington metropolitan area and the Delmarva Peninsula, our experienced staff of elevator professionals are available to meet all of your vertical transportation needs. From Preventative maintenance contracts, to Third Party QEI inspection reports, to repair and modernizations, Action Elevator is excited about the opportunity to serve you. Call us today, and let’s take ACTION!