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Why Property Managers Should Consider an Elevator Warranty

Home › Blog › Why Property Managers Should Consider an Elevator Warranty

Why Property Managers Should Consider an Elevator Warranty
  • By: Action Elevator Staff
June 15, 2022

Why Property Managers Should Consider an Elevator Warranty

Once the elevator in your building is installed correctly, the job of a building manager doesn’t stop. Keeping the elevator running smoothly, updating software, and preventing problems is still a big responsibility.

While you can schedule independent contractors, you’ll save time, money, and hassle by getting a proper elevator warranty.

Elevator warranties mean you have total peace of mind. Read on to find out more about getting an elevator warranty.

Clarifying Your Existing Elevator Warranty

Most elevators come with an existing warranty. When the contractor installs your elevator, you should check what the existing warranty covers.

A standard warranty for an elevator will usually be either one or two years. It will cover basic elevator maintenance and elevator care. However, more property management companies are choosing additional warranty services for optimal upkeep, regular maintenance, and a team you can rely on in emergency situations.

Why You Need An Elevator Warranty

As a property manager, your job is not only to ensure the building is appropriately for accessibility but also for safety purposes. An elevator is an essential part of a building’s safety, and keeping your elevator in the best shape possible is crucial.

In particular, a building may “settle” during the first year. This can cause minor misalignments and require service and callbacks. A warranty will cover these callouts and potential software bugs caused by the initial setup.

Your warranty should also includes regular maintenance and service checks to prevent problems from occurring. Our full-service maintenance warranty fixes minor issues before they result in a total shutdown. A bespoke warranty can cover labor, parts, maintenance, emergency callouts, and even full replacements if necessary.

When choosing a warranty, here are some things to look out for:

  • Duration of the warranty
  • The date the contract starts
  • Any emergency procedures
  • Average response time
  • Definition of coverage
  • Exclusions
  • Are labor and parts included?
  • Any official certifications/inspections
  • Legal responsibilities

Although it can feel overwhelming, getting the proper elevator warranty is crucial. With no warranty, you are 100% responsible for anything that goes wrong. If your elevator is not well-maintained, this can leave you open to lawsuits. A warranty not only helps prevent accidents and injury but can also reduce your legal responsibility.

Choosing an Elevator Warranty Company

When it comes to ensuring your building has the best warranty possible, you must choose the right contractor. If the elevator in your building was installed by a major elevator company, they might not be able to provide the best warranty.

A standard warranty will likely only last one year. It will include minimal maintenance and may become void if the manufacturer releases a newer model. Engineers working for a manufacturer may increase prices or pressure you into upgrading to a more recent version.

As an independent full-service elevator company, Action Service can offer maintenance and warranty contracts at a lower price. There are no hidden fees and can make you a priority. To discuss your specific needs and get a bespoke quote, get in touch today.

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