As the owner or manager of a commercial property, you need to keep everything running smoothly for the tenants, customers, visitors, or employees who use the building. They may barely notice when things work properly, but they become frustrated if anything breaks down. This includes an elevator that is slow, jerky, or closed for repairs. These important points can help you stay on top of elevator maintenance in your building.
Annual Inspections Provide a Maintenance Foundation
Every elevator system needs a yearly thorough check of all the moving and electronic parts by a specialist who can recognize any early signs of trouble. The inspector will carefully go over the elevator cab, communication systems, and machinery room. Some of the important functions evaluated include:
- Lights work properly
- Door reverse mechanism activates quickly
- Elevator cables operate safely
- Emergency buttons and call systems perform effectively
Rider Feedback Systems Help Identify Problems
People who ride the elevators, especially on a regular basis, may often be the first to notice any warning signs or changes in operation. They might perceive longer waits or hesitations before the doors open. Perhaps they realize the cab is no longer level with the floor when they emerge. Most riders, however, do not have time to seek out management and report problems. Posting a feedback phone number, or providing a comment box with paper and pens in the cab, gives riders a quick way to immediately report concerns.
Daily Test Rides Matter
As the property manager, you, or a designated staff member, should also test ride every elevator daily. Be sure to check wait and ride times, stop at each floor and keep your eyes and ears attentive for any changes, unusual noises, or problems.
Staying alert for elevator troubles is vitally important but only half the battle. Acting immediately at the hint of any problems may help you avoid costly repairs and elevator down times. If you’re ready to discuss your maintenance needs with a reliable, full-service elevator company, contact Action Elevator by calling (410) 774-4573 or sending an email to john@actionelevator.info right away.